FAQ
1 What is eez.io?
eez.io is a multichannel & multi-admin ecommerce platform that enables you to create an online store to sell your products from your personal websites, social networks and blogs, all at the same time.
2 I just want to try how eez.io works. How long it will take me to set up a store?
It takes our tech guys, who know the platform really well, around 5-7 seconds to set up a store with one product ready to be purchased.

We estimate that the same will take you between 1 and 2 minutes from the moment you click the TRY IT FREE button.
3 Can I use a custom domain with eez.io store?
Yes, you can. In fact, we encourage you to do so!

You can easily point your eez.io store to any number of domains or subdomains, or you can embed it anywhere where HTML code is allowed, for example, Tumblr, Blogger or Wordpress.

Additionally you can connect your store to your Facebook page and have your own store at Facebook.
4 Can I change the look of my store?
Absolutely!
We provide you with a collection of design tools that are easy and fun to use.
5 Do I need to be a designer / programmer to customize my store design?
No, you do not need to be an expert to change your store design.

All our design tools are specifically created to be fun to use and to instantly display a full preview of all the changes that you make right in your store.

You can easily change the entire color palette of your store with one click or adjust each color individually, upload header images, custom logos, change image sizes and even preview how your store looks with different templates.
6 I want to have a template specifically designed for my store. Is this possible?
Easy!
For those who are ready to roll up their sleeves and write some code, we provide a way to completely rewrite any store template style.

With our custom HTML, CSS & JavaScript everything is within your reach:
upload custom fonts, images, buttons, create custom headers, footers & store animations.

And if you want something beyond that, you can always contact us to discuss your specific needs.
7 Can I accept credit cards?
Yes, you can accept credit card payments and transfers using our standard PayPal method, or you can activate credit card payment gateway to accept credit card payments right in your store.
8 How does a real-time shipping calculations feature work?
It works quite simply, really.
All you need to do - is to set the address you will be mailing your goods from, assign a shipping box weight and, for greater accuracy, include shipping box dimensions.

At the time of checkout, we calculate shipping cost based on shopper's zip code and shipping box dimensions you provided using shipping carrier of your choice - USPS, UPS or Fedex.
9 Will eez.io retain information I entered if I close my account?
No, eez.io does not retain any information after the account is closed, either about you or about your products.

In fact, we recommend duplicating all of your product information prior closing your store.

After your account is closed, we force-delete all of your information and account data from our servers.
10 Does eez.io provide support?
Yes, we are ready to assist and will be glad to hear from you. You can write us at any time with any questions you might have or just to say Hi!
11 Can I add eez.io store to my existing website or blog?
Yes! You can have eez.io store on your existing website, and your blog, and even at your Facebook page simultaneously if you like to.

More than that: if you have your store at multiple locations, you can manage it from any place you like - website, blog or Facebook. All of the changes you make in one store location immediately synchronize with all others.
12Will I get a mobile store with eez.io?
Yes! All eez.io stores are mobile-ready and will provide your store visitors with full mobile shopping experience from any handheld device.

You can see how your mobile store looks and works by logging in as a customer from your phone.
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